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Certificate IV Automotive Management

This course prepares new or existing employees, who are performing management roles in the automotive retail, service and repair industry.

AUR40116 Certificate IV in Automotive Management is a nationally recognised qualification covering the skills and knowledge required to perform management roles in an automotive retail, service and repair environment.

Core Units

  • AURACA003 Build customer relations in an automotive workplace
  • AURAEA004 Manage environmental and sustainability best practice in an automotive workplace
  • AURAMA004 Maintain business image in an automotive workplace
  • AURAMA005 Manage complex customer issues in an automotive workplace
  • BSBSMB407 Manage a small team
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective Units

  • AURAAA002 Determine retail rates for automotive products and services
  • AURAKA002 Adapt work processes to new technologies in an automotive workplace
  • AURALA001 Comply with legal aspects of a service and repair contract in an automotive workplace
  • AURAMA003 Conduct information sessions in an automotive workplace
  • AURAQA003 Maintain quality processes in an automotive workplace
  • AURATA005 Estimate and quote automotive mechanical and electrical repairs
  • BSBITS401 Maintain business technology
  • BSBLDR402 Lead effective workplace relationships
  • BSBSMB406 Manage small business finances
  • BSBWOR404 Develop work priorities
  • FNSASIC302 Develop, present and negotiate client solutions
  • TAEDEL404 Mentor in the workplace

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