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AUR40116 Certificate IV in Automotive Management is a nationally recognised qualification covering the skills and knowledge required to perform management roles in an automotive retail, service and repair environment.

Core Units

  • AURACA003 Build customer relations in an automotive workplace
  • AURAEA004 Manage environmental and sustainability best practice in an automotive workplace
  • AURAMA004 Maintain business image in an automotive workplace
  • AURAMA005 Manage complex customer issues in an automotive workplace
  • BSBSMB407 Manage a small team
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective Units

  • AURAQA003 Maintain quality processes in an automotive workplace
  • BSBLDR402 Lead effective workplace relationships
  • BSBWOR404 Develop work priorities
  • BSBMGT403 Implement continuous improvement

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