BSB20115 Certificate II in Business is a nationally recognised qualification that reflects the role of individuals in a variety of junior administrative positions, who perform a range of tasks using limited practical skills and a fundamental operational knowledge in a defined context.
Core Units
- BSBWHS201 Contribute to health and safety of self and others
Elective Units
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BSBCUS201 Deliver a service to customers
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BSBIND201 Work effectively in a business environment
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BSBINM201 Process and maintain workplace information
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BSBINM202 Handle mail
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BSBINN201 Contribute to workplace innovation
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BSBCMM201 Communicate in the workplace
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BSBITU211 Produce digital text documents
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BSBITU212 Create and use spreadsheets
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BSBITU213 Use digital technologies to communicate remotely
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BSBSMB201 Identify suitability for micro business
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BSBSUS201 Participate in environmentally sustainable work practices
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BSBWOR202 Organise and complete daily work activities
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BSBWOR203 Work effectively with others
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BSBWOR204 Use business technology
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FNSACC311 Process financial transactions and extract interim reports
