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Certificate IV Business

This course gives students the opportunity to work in any office environment by teaching a thorough understanding of business processes and procedures.

BSB42015 Certificate IV in Business is a nationally recognised qualification suited to those working as administrators and project officers. In this role, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.

Core Units

  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Elective Units

  • BSBADM405 Organise meetings

  • BSBADM409 Coordinate business resources

  • BSBCMM401 Make a presentation

  • BSBCUS401 Coordinate implementation of customer service strategies

  • BSBCUS402 Address customer needs

  • BSBCUS403 Implement customer service standards

  • BSBCON401 Work effectively in a business continuity context

  • BSBEBU401 Review and maintain a website

  • BSBFIA412 Report on financial activity

  • BSBINN301 Promote innovation in a team environment

  • BSBIPR401 Use and respect copyright

  • BSBIPR402 Protect and use new inventions and innovations

  • BSBIPR403 Protect and use brands and business identity

  • BSBIPR404 Protect and use innovative designs

  • BSBIPR405 Protect and use intangible assets in small business

  • BSBITA411 Design and develop relational databases

  • BSBITS411 Maintain and implement digital technology

  • BSBITU401 Design and develop complex text documents

  • BSBITU402 Develop and use complex spreadsheets

  • BSBITU404 Produce complex desktop published documents

  • BSBLED401 Develop teams and individuals

  • BSBMKG413 Promote products and services

  • BSBMKG414 Undertake marketing activities

  • BSBPMG522 Undertake project work

  • BSBRKG402 Provide information from and about records

  • BSBREL401 Establish networks

  • BSBRES411 Analyse and present research information

  • BSBRSK401 Identify risk and apply risk management processes

  • BSBSUS401 Implement and monitor environmentally sustainable work practices

  • BSBWRT401 Write complex documents

  • BSBXCM401 Apply communication strategies in the workplace

  • BSBXDB401 Develop and implement recruitment processes that are inclusive of people with disability

  • BSBXTW401 Lead and facilitate a team

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