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BSB40120 Certificate IV in Business is a nationally recognised qualification suited to those working as administrators and project officers. In this role, individuals use well developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.

Core Units

  • BSBCRT411 Apply critical thinking to work practices
  • BSBTEC404 Use digital technologies to collaborate in a work environment
  • BSBTWK401 Build and maintain business relationships
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBWRT411 Write complex documents
  • BSBXCM401 Apply communication strategies in the workplace

Elective Units

  • BSBCMM411 Make presentations
  • BSBCRT412 Articulate, present and debate ideas
  • BSBLDR411 Demonstrate leadership in the workplace
  • SIRXMKT002 Use social media to engage customers
  • BSBOPS404 Implement customer service strategies
  • BSBMKG434 Promote products and services

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