BSB51915 Diploma of Leadership and Management is a nationally recognised qualification that reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. Individuals at this level use communication skills to support individuals and teams to meet organisational or enterprise requirements.
Core Units
- BSBLDR501 Develop and use emotional intelligence
- BSBMGT517 Manage operational plan
- BSBLDR502 Lead and manage effective workplace relationships
- BSBWOR502 Lead and manage team effectiveness
Elective Units
- BSBCUS501 Manage quality customer service
- BSBHRM513 Manage workforce planning
- BSBINM501 Manage an information or knowledge management system
- BSBWOR501 Manage personal work priorities and professional development
- BSBMGT516 Facilitate continuous improvement
- BSBPMG522 Undertake project work
- BSBRSK501 Manage risk
- BSBADM502 Manage meetings
