SIR30216 Certificate III in Retail is a nationally recognised qualification that reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations.
Core Units
- SIRXCEG001 Engage the customer
- SIRXCEG002 Assist with customer difficulties
- SIRXCEG003 Build customer relationships and loyalty
- SIRXCOM002 Work effectively in a team
- SIRXIND001 Work effectively in a service environment
- SIRXRSK001 Identify and respond to security risks
- SIRXSLS001 Sell to the retail customer
- SIRXWHS002 Contribute to workplace health and safety
Elective Units
- BSBMKG401 Profile the market
- SIRXMKT001 Support marketing and promotional activities
- SIRRMER001 Produce visual merchandise displays
- SIRRMER003 Coordinate visual merchandising activities
- SIRXMGT001 Supervise and support frontline team members
