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Certificate IV Retail Management

This course prepares students to perform roles such as managing teams, managing retail outlets, and section management.

SIR40316 Certificate IV in Retail Management is a nationally recognised qualification that reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.

Core Units

  • SIRRRTF002 Monitor retail store financials
  • SIRXCEG004 Create a customer-centric culture
  • SIRXHRM002 Maintain employee relations
  • SIRXMGT002 Lead a frontline team
  • SIRXRSK002 Maintain store security
  • SIRXSLS003 Achieve sales results
  • SIRXWHS003 Maintain workplace safety

Elective Units

  • CHCDIV001 Work with diverse people
  • SIRXHRM001 Recruit, select and induct team members
  • SITXHRM002 Roster staff
  • BSBMGT402 Implement operational plan

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