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Certificate IV Retail Management

This course prepares students to perform roles such as managing teams, managing retail outlets, and section management.

SIR40316 Certificate IV in Retail Management is a nationally recognised qualification providing the skills and knowledge for an individual to be competent in frontline management for those working in a retail or business-to-business environment.

Core Units

  • SIRRRTF002 Monitor retail store financials
  • SIRXCEG004 Create a customer-centric culture
  • SIRXHRM002 Maintain employee relations
  • SIRXMGT002 Lead a frontline team
  • SIRXRSK002 Maintain store security
  • SIRXSLS003 Achieve sales results
  • SIRXWHS003 Maintain workplace safety

Elective Units

  • BSBCUS401 Coordinate implementation of customer service strategies
  • SIRXCHA001 Facilitate the change process
  • CHCDIV001 Work with diverse people
  • SIRXECM001 Monitor and interpret online data and analytics
  • SIRXECM002 Prepare digital content
  • SIRRFSA001 Handle food safely in a retail environment
  • SIRRFSA002 Supervise a food safety program
  • SIRXHWB002 Promote workplace health and wellbeing
  • SIRXHRM001 Recruit, select and induct team members
  • SITXHRM002 Roster staff
  • BSBINN301 Promote innovation in a team environment
  • BSBMGT402 Implement operational plan
  • SIRRINV002 Control stock
  • BSBMKG401 Profile the market
  • SIRXMKT002 Use social media to engage customers
  • SIRXMKT003 Manage promotional activities
  • SIRRMER003 Coordinate visual merchandising activities
  • BSBFIA302 Process payroll
  • BSBSMB406 Manage small business finances
  • SIRXTAD002 Develop the retail frontline
  • SIRXIND005 Develop personal productivity
  • SIRXIND006 Review retail business fundamentals

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