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Short courses

Cartec Training is a Registered Training Organisation, providing a range of nationally accredited qualifications, as well as non-accredited short courses for companies and small businesses across all industry sectors. We work closely with our partners to deliver the specific and targeted training demanded by the industry, which develops the knowledge and skills of your employees.

The following non-accredited short courses are offered:

  • Business Etiquette
  • Coaching and Mentoring
  • Conflict Resolution
  • Effective Supervising
  • Motivating Your Employees
  • Team Building & Team Work
  • Time Management
  • How to Recruit Effectively
  • Conflict Resolution
  • Effective Supervising
  • Customer Service
  • Effective Meetings
  • Sales Fundamentals
  • Recruit, Select and Induct

Please contact our office to discuss how we can tailor the training solution to suit your business needs.

Professional Development Courses

Cartec Training Solutions offer a range of online Professional Development Courses that are intended to refresh and improve your skills. These are self-directed study options that offer flexibility as they are delivered online and can be completed when it suits you. The learning content is provided in topic sections, with questions posed at the end of each section to reflect on learning.

The professional development courses on offer are:

  • Advertising and promoting
  • Assertive communication
  • Being a mentor
  • Being an advocate
  • Communication skills
  • Conducting internal audits
  • Conducting interviews
  • Conducting useful market research
  • Continuous improvement
  • Creating a flexible workplace
  • Creating a safety culture
  • Customer complaints
  • Customer needs
  • Delivering training at work
  • Develop a budget
  • Developing a learning organisation
  • Developing an induction program
  • Developing customer loyalty
  • Diversity – understanding and managing
  • Effective meetings
  • Emotional intelligence
  • Excel 2013
  • Governance – Being a Board member
  • Health and safety incident management
  • Health and safety leadership
  • Identifying marketing opportunities
  • Innovation in the workplace
  • Leadership in work organisations
  • Managers as coaches
  • Managing a franchise
  • Managing a sales team
  • Managing change
  • Managing debt and consumer credit
  • Managing off-site staff
  • Managing work stress
  • Manual handling
  • Microsoft Outlook 2013 and Internet Explorer 11
  • Microsoft PowerPoint 2013
  • Microsoft Publisher 2013
  • Microsoft Word 2013
  • Minimising loss in a retail store
  • Networking – how and why
  • Online sales
  • Organisations and social responsibility
  • Organisations and sustainability
  • Organising events
  • Performance management
  • Prioritising work
  • Product knowledge
  • Profiling the market
  • Project Management
  • Promoting a small business
  • Promoting and managing a conference
  • Recruiting and selecting
  • Retail sales and service
  • Risk assessment and control
  • Skills for influencing and negotiating
  • Starting a micro business
  • Stock control and inventory
  • Strategic Planning
  • Supervising
  • Time management at work
  • Understanding and managing conflict at work
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