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Certificate II Business

This course gives students the opportunity to work in any office environment by teaching a thorough understanding of business processes and procedures.

BSB20115 Certificate II in Business is a nationally recognised qualification that reflects the role of individuals in a variety of junior administrative positions, who perform a range of tasks using limited practical skills and a fundamental operational knowledge in a defined context.

Core Units

  • BSBWHS201 Contribute to health and safety of self and others

Elective Units

  • BSBIND201 Work effectively in a business environment
  • BSBINM201 Process and maintain workplace information
  • BSBINN201 Contribute to workplace innovation
  • BSBCMM201 Communicate in the workplace
  • BSBITU201 Produce simple word processed documents
  • BSBITU202B Create and use spreadsheets
  • BSBITU203 Communicate electronically
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBWOR202 Organise and complete daily work activities
  • BSBWOR203 Work effectively with others
  • BSBWOR204 Use business technology

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