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BSB20120 Certificate III in Workplace Skills is a nationally recognised qualification and this qualification reflects the role of individuals in a variety of entry-level Business Services job roles.

This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.

Core Units

  • BSBCMM211 Apply communication skills
  • BSBOPS201 Work effectively in business environments
  • BSBPEF202 Plan and apply time management
  • BSBSUS211 Participate in sustainable work practices
  • BSBWHS211 Contribute to the health and safety of self and others

Elective Units

  • BSBDAT201 Collect and record data
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBTEC201 Use business software applications
  • BSBTWK201 Work effectively with others
  • SIRXCEG002 Assist with customer difficulties

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