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Certificate III Retail

This course has an emphasis on market profiling, marketing and promotional activities and visual merchandising.

SIR30216 Certificate III in Retail is a nationally recognised qualification and this qualification will position students to be able to interact and excel in retail roles.

Core Units

  • SIRXCEG001 Engage the customer
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXCOM002 Work effectively in a team
  • SIRXIND001 Work effectively in a service environment
  • SIRXRSK001 Identify and respond to security risks
  • SIRXSLS001 Sell to the retail customer
  • SIRXWHS002 Contribute to workplace health and safety

Elective Units

  • BSBMKG401 Profile the market
  • SIRXMKT001 Support marketing and promotional activities
  • SIRRMER001 Produce visual merchandise displays
  • SIRRMER003 Coordinate visual merchandising activities
  • SIRXMGT001 Supervise and support frontline team members

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