SIR40316 Certificate IV in Retail Management is a nationally recognised qualification that reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.
Core Units
- SIRRRTF002 Monitor retail store financials
- SIRXCEG004 Create a customer-centric culture
- SIRXHRM002 Maintain employee relations
- SIRXMGT002 Lead a frontline team
- SIRXRSK002 Maintain store security
- SIRXSLS003 Achieve sales results
- SIRXWHS003 Maintain workplace safety
Elective Units
- BSBCUS401 Coordinate implementation of customer service strategies
- BSBINN301 Promote innovation in a team environment
- BSBXCM401 Apply communication strategies in the workplace
- SIRXIND005 Develop personal productivity
