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SIT20322 Certificate II in Hospitality is a nationally recognised qualification that reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of hospitality industry operations.

Core Units

  • BSBTWK201 Work effectively with others
  • SITHIND006 Source and use information on the hospitality industry
  • SITHIND007 Use Hospitality skills effectively
  • SITXCOM007 Show social and cultural sensitivity
  • SITXCCS011 Interact with customers
  • SITXWHS005 Participate in safe work practices

Elective Units

  • SITXFSA005 Use hygienic practices for food safety
  • BSBPEF302 Develop self-awareness
  • BSBSUS211 Participate in sustainable work practices
  • SITXINV006 Receive, store and maintain stock
  • SITHCCC025 Prepare and present sandwiches
  • SITHFAB025 Prepare and serve espresso coffee
  • SITHKOP09 Clean kitchen premises and equipment

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